As humans, our brains like to organize things - classify them, put them in silos. This thinking often works to our advantage - enabling deep analysis and understanding. Sometimes, though, it can work against us. We can be bound to a siloed thought process - a “this or that” false choice that causes us to miss the greater value inherent in doing both.

In searching for guests who will inspire us to eschew false choices in favor of unexpected combinations, we met Glendy Kam, Chief Product Officer at Tassat. In this episode, Yvette enjoyed geeking out on payments innovation with Glendy and digging into how Tassat is creating an infrastructure enabling $1.4Tr in payments for commercial bank customers. 

For all the participants who have been through a Glenbrook workshop and have asked about real-world use cases for distributed ledgers and blockchain technologies in payments, or are trying to figure out how to combine new and existing technologies to solve a problem, this episode is for you. Enjoy!

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit. 

We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry. 

True to form, we also had to share our hot takes on topics such as “pay by bank”, and the looming US Credit Card Competition Act. We hope this inspires you to think about your personal career path in payments and your role as a leader in this industry.

Be sure to check out Glenbrook’s preparation course to help you demonstrate your command of payment and fraud knowledge and get ready to take the CPFPP exam.

In this episode, we are exploring one of the “buzziest” buzz words in payments today - orchestration.

If you have been in the payments space for a long time, your reaction to hearing about orchestration might be “What’s all the fuss about? We’ve been evolving these capabilities for decades.” If you are new to the industry, you may think this is some kind of high-performance jet fuel that is painfully needed to improve a rather opaque transaction processing environment.

Joining Yvette Bohanan are two Glenbrook colleagues, Simon Skinner and Samantha Gordon, who have been digging into orchestration solutions. They will be helping us define orchestration, offer a perspective on who should consider orchestration, and for those of you who do, a framework for thinking about orchestration.