We’ve talked a lot recently about how important it is to stay up to speed on regulations. In this episode of Payments on Fire®, George Peabody and Chris Uriarte are joined by Michael Borgia, Partner at Davis Wright Tremaine, to discuss data security and privacy and the steps regulators are taking in this space.

Glenbrook has been providing payments education for over 15 years. In that time, over 35,000 payments professionals have attended Glenbrook workshops, including the popular Payments Boot Camp. The Payments Boot Camp provides a thorough overview of the global payments industry - an industry that is constantly changing. As you can imagine, the material for our workshops changes with it. 

Glenbrook’s Russ Jones joins Yvette Bohanan to discuss the refreshed Payments Boot Camp agenda as well as the newly designed Advanced Payments workshop. Listen in for a behind-the-scenes look at how Glenbrook’s education content is curated and why certain topics may not be included at all. 

If you are interested in attending a Glenbrook workshop, click here for upcoming opportunities to learn and network with your peers. 

We talk about ACH a lot at Glenbrook (even coining the phrase “ACH is Hot”) and there’s a reason for that. More than 29 billion ACH Network payments were made in 2021, valued at close to $73 trillion. While ACH technology has been around for decades, modernization has made this system virtually unrecognizable from what existed in the 1970’s, and it continues to evolve. 

In this episode of Payments on Fire®, George Peabody and Yvette Bohanan are joined by Michael Herd, Senior Vice President of ACH Network Administration at Nacha. In the conversation, Mike walks us through the state of ACH, insights on volume and growth, and new Nacha operating rules.

https://pof.glenbrook.com/

Glenbrook’s Bryan Derman, Chris Uriarte, Cici Northup, and Joanna Wisniecka are back from Money20/20 and return to Payments on Fire to debrief with Yvette Bohanan in this Fanning the Flames episode. If you listened to Episode 180, you know what hot topics the team was anticipating at the conference. Was it everything they expected? Tune in to hear the highlights and observations. 

https://pof.glenbrook.com/

Becoming a fintech is no easy task. There’s the foundational idea, there’s the team, the market opportunity, macroeconomic conditions, and the necessary skills of running a business. Never easy and today it’s even tougher for new fintechs given rising interest rates, consumer hesitation, and the uncertain global economy. 

There’s also the make-or-break concern of regulatory compliance. 

In this Payments on Fire® episode, Cameron Peake, partner at VC firm Restive Ventures (recently renamed from Financial Venture Studio) joins Glenbrook’s Yvette Bohanan and George Peabody in a discussion on the regulatory and contractual issues fintechs face. 

Cameron’s firm takes a hands-on approach in helping their fintech investments navigate those complexities. And in these conditions, a guiding hand has to be a welcome value-add for a fintech looking for a VC partner. Smart money is always better than the clueless variety.

https://pof.glenbrook.com/

Join Wordline's Michael Steinbach and Glenbrook’s Elizabeth McQuerry and George Peabody to hear the story of SEPA’s creation, the Single Euro Payments Area. You’ll also learn about Worldline, Europe’s largest processor.

It's an amazing story. If you are concerned with how networks work, or thinking of building network-based processes, there are lessons here - and cautions. 

https://pof.glenbrook.com/

Yvette Bohanan hosts Glenbrook’s Bryan Derman, Chris Uriarte, Cici Northup, and Joanna Wisniecka to discuss their attendance at the upcoming Money20/20 conference. Listen in to hear what noteworthy payments trends the team is paying attention to and what related themes they expect to surface at Money20/20. We’ll catch up with them after the conference to see what takeaways were most surprising or interesting. 

If you are attending Money20/20, we’d love to connect! Please reach out to Bryan, Chris, Cici, or Joanna on Our Team page or connect directly on LinkedIn. 

https://pof.glenbrook.com/

Most of us see payments innovation as the force that moves markets. That’s true when it comes to user experience and the tech that moves money. But it is government regulation and business contract rules that guide and control what financial services players can, and can’t, do with their shiny new tools. Or crusty old ones.

Regulation in the US is a complex, multi-layered reality for incumbents and fintechs alike. In this Payments on Fire® episode, Jennifer Aguilar, Sr. Associate at law firm Alston & Bird, provides a crisp review of payment system rules, federal and state regulations, Regs E and Z, and more.

https://pof.glenbrook.com/

Glenbrook’s Russ Jones returns with George Peabody and Yvette Bohanan on this episode of Payments on Fire® to discuss tokenization - a substitution of a high value primary account number with a digit that, in many cases, looks just like the original PAN, but isn't.

Tune in as they break down how tokenization works and the security it provides, amidst numerous cooking metaphors. 

https://pof.glenbrook.com/

Merchants rejoice? Credit card interchange regulation is on the table with the Credit Card Competition Act of 2022. But the new rule proposed by Senators Dick Durbin and Roger Marshall is pretty unusual, and the researchers at Glenbrook have been hard at work trying to figure out what it means for the industry. How is it different from existing debit interchange regulation and credit interchange regulation in other jurisdictions? And how will players across the value chain react if the rule takes effect? Will anything really change? Glenbrook’s Justin Pituch joins Yvette Bohanan to discuss potential implications.

https://pof.glenbrook.com/

Glenbrook’s Drew Edmond joins Yvette Bohanan on the show to recap his experience at the PaymentsEd Forum in Washington DC earlier this month. In addition to attending the conference, Drew also spoke on a panel about “How collaboration at scale can improve outcomes” with Jordan Kaplan from Groupon and Jonathan Lee from Netflix, moderated by Tyler Heun from checkout.com. 

Tune in to hear more about Drew’s panel discussion as well as the major topics of conversation around the conference “water cooler”. 

https://pof.glenbrook.com/

If you’ve attended a Glenbrook Payments Boot Camp®, chances are good that you remember reviewing push and pull payments during the key concepts. The determination for whether a transaction is push or pull comes down to who is sharing their payment address. If the receiver is sharing, it is a push payment. If the sender is sharing, it is a pull payment. But what if the sender and receiver are not personally involved in initiating the transaction? 

Russ Jones joins George Peabody and Yvette Bohanan on this episode of Payments on Fire® to talk about delegated push payments, where another party has permission to initiate a push transaction on the sender’s behalf. Listen in as they discuss the nuances around delegated push payments and the use cases for these transactions. 

https://pof.glenbrook.com/

Glenbrook’s Neel Saunshi and Yvette Bohanan return to explain the Proof of Work consensus
algorithm. Listen in as they discuss what it is, how it works, and the environmental impact from
the associated energy consumption.

https://pof.glenbrook.com/

In this Fanning the Flames episode, Neel Saunshi joins Yvette Bohanan to discuss a very hot topic in the industry - NFTs. Tune in as they break down smart contracts, what’s happening behind the scenes, and examples and applications for how this technology is being used to disrupt various industries. 

https://pof.glenbrook.com/

Glenbrook’s own Elizabeth McQuerry and Joanna Wisniecka just returned from spending a couple of weeks in Kenya leading training on inclusive payments systems. 

While in the country, they got to play end-users of digital payments and experimented with M-PESA’s mobile money e-wallet. You may have been following their payments adventure on Glenbrook’s LinkedIn page. 

Listen in to hear more about their experiences, some quick insights into other learnings from Kenya, and what fast payments developments they are seeing on the continent. 

https://pof.glenbrook.com/ 

Chuck Huang, Founder and CEO of Citcon, joins George Pebody and Yvette Bohanan on this episode of Payments on Fire® to chat about digital wallets across the globe. Listen in to hear their thoughts on where the industry is headed as the consumer payment choice continues to diversify.

In this episode of Payments on Fire®, George and Yvette Bohanan welcome Ahon Sarkar, GM of Helix by Q2. Listen in as they discuss embedded finance, multi-tenancy, participating in the FedNow pilot, and bringing online, physical and financial worlds together into a consistent experience that is meaningful to customers.

George and Yvette welcome back Robin Gandhi in this episode of Payments on Fire®. Formerly of TripActions (Episode 146), Robin is now the chief product officer of Nium, a firm specializing in bringing cross-border payments capabilities to banks, fintechs, and large and medium enterprises. 

Glenbrook has been taking a deep dive into Global Payments lately - check out recent recorded webinars. This conversation with Robin highlights the complexities and considerations involved in moving money across borders and the importance of in-country access to domestic payment systems. 

Thanks for visiting your “podcast home”, Robin!

Just off the plane from Nashville, Glenbrook’s Elizabeth McQuerry and Cici Northup sat down with Yvette Bohanan to chat about attending NACHA’s Smarter Faster Payments Conference, where Elizabeth also participated in a session with the US Faster Payments Council. Tune in to hear their takeaways and why this year was “not your grandma’s NACHA conference”.

In this episode of Payments on Fire®, Yvette Bohanan is joined by Patrick Chen, co-founder of SpecTrust, to discuss payments risk, fraud, and the age-old question of good versus evil. Listen in to hear how organizations can combat fraud while still providing the best customer journey.

In this episode of Payments on Fire®, George Peabody and Yvette Bohanan are talking payment trends and best practices with Fiserv’s Casey Klyszeiko, Head of Carat and eCommerce at Fiserv. 

Tune in to hear Casey, a Payments Boot Camp alum himself, discuss the consumer payments journey and the questions merchants should be asking in order to deliver the right payments experience for their customers.

In this timely episode of Payments on Fire®, Yvette Bohanan has gathered teammates at Glenbrook (Elizabeth McQuerry, Erin McCune, Cici Northup, and Joanna Wisniecka) to discuss the payment infrastructure supporting the foreign policy actions being taken as a result of the situation in Ukraine.

In the past week, the UK, EU, and Switzerland announce sanctions against Russia, – with

Switzerland setting aside a long-standing tradition of neutrality in participating in these actions and the US announcing sanctions against Russia’s central bank in a move that prohibits Americans from doing any business with the bank as well as freezes its assets within the United States. These measures are also targeting the National Wealth Fund of the Russian Federation and the Ministry of Finance of the Russian Federation. As markets opened February 28, the Russian Ruble had fallen 29% against the dollar to an all-time low, after the U.S., European Union and Canada agreed to disconnect some Russian banks from the SWIFT interbank messaging system.

We’re going to explore SWIFT and other payment infrastructure used to implement foreign policy on a routine basis, and why these recent announcements, in some respects, are taking this to a new level.

In this episode of Payments on Fire®, George Peabody will have back on the show two people that our listeners know well. Yvette Bohanan from Glenbrook Partners’ Education Team will co-host this episode, the second episode from 2022.Keeping the listeners updated about the digital currency systems, Yvette and Bethany May (new Senior associates) are promoting a webinar series about Central Bank Digital Currencies in February and another one in March about cross-border payments systems. Not by coincidence, today’s guest is an expert on this topic.George will also welcome back Ran Goldi, CEO of First Digital Asset Group to talk about the huge expansion of the stable coins business, how cryptocurrencies can benefit cross-border payments with small fees and almost instantly transfer. That would interoperability between the systems involved. Let’s hear Ran’s insight about it.

2022 just started and we got so much to see and learn this year. But, we are not alone in this learning journey. Machine Learning and Artificial Intelligence are here to stay, so we also should learn why and how it works for the payments industry. 

Starting this season of Payments on Fire®, we will have Ismini Psychoula discussing fundamental technology, AI and ML, and its role in financial services. Ismini is a Research Scientist at OneSpan. OneSpan is a global organization that is focused on digital banking security and e-signatures, delivering trust and business productivity solutions for more than 10,000 customers in 100 countries. In the financial industry, more than half of the top 100 global banks rely on OneSpan solutions to protect their online, mobile and ATM channels. 

Ismini Psychoula got a PhD in Computer Science with a thesis about Privacy-Preserving Machine Learning for Smart Healthcare. At OneSpan she’s Researching and designing privacy preserving and explainable machine learning models for financial systems.

In this episode, you’ll hear about Ethical AI, AI feeding and monitoring, Machine Learning bias and how it all affects the financial system. We’ll take a deep dive in the research to prevent fraud and increase transaction security.

Come to the Payments on Fire® website for:

• Expanded show notes
• Podcast transcript

The complete Payments on Fire® episode catalog