Episode 158 - The High Pain of Push Payment Scams - PJ Rohall, Featurespace

Payment scams and the fraudsters who perpetrate them are everywhere. And as we speed up payments, the ability to send money from one account to another in near real-time, there’s a lot to like for users. And for fraudsters.

Scammers love it when they convince us to send them money from our own accounts. This is called authorized push payment fraud and it is a growing problem.

To shed light on APP fraud, its impact, and some approaches to detecting fraudster coercion and the misdirected payments it causes, join Glenbrook’s George Peabody and PJ Rohall, Fraud Subject Matter Expert at Featurespace, a fraud management software company. PJ is also the co-founder of About Fraud.Com, a community site for the fraud management industry.

In this episode George and PJ discuss the growth of APP fraud, the range of scam types, and a few techniques to detect and deter it. You’ll hear him describe examples of the impact APP fraud has caused on individuals, many least able to weather this kind of financial damage. Psychological damage is real.

Then come to the Payments on Fire® website for:

• Expanded show notes
• Links to UK Finance reports and Take Five for Fraud resources
• Podcast transcript
• The complete Payments on Fire® episode catalog
• The Glenbrook Education schedule